Refund Policy
Last Updated April 2025
At Castle and Quill Travels, we are committed to providing personalized and thoughtfully curated travel planning services. Please read our refund policy carefully before booking
Trip Planning and Other Service Fees
~ All Fees are fully refundable if cancellation occurs before the finalized itinerary and booking confirmations have been delivered.
~Once you receive the full itinerary and all booking details, the service fees and trip planning fees are non-refundable
~We understand that life happens-unexpected circumstances may arise. If you find yourself in a difficult situation, please reach out. We are always willing to work with you when possible, depending on the nature and timing of your situation.
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Third-Party Bookings
Castle and Quill Travels collaborates with a variety of independent suppliers- including hotels, airlines, tour operators, and other third-party services- to bring your journey to life.
Please Note
~Each supplier maintains their own cancellation and refund policies
~Castle and Quill Travels has no control over these policies and must abide by the terms and conditions set forth by each individual provider.
~we will always do our best to advocate on your behalf and assist with changes and cancellations, however third-party refunds are not guaranteed and are subject to each provider's policies.
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If you have questions about your refund eligibility or need to discuss a specific situation, please contact us, castleandquilltravels@gmail.com
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Thank you for choosing Castle and Quill Travels to help write your next great adventure.