Terms & Conditions
Last Updated April 2025
By Using our website and services, you agree to the following terms and conditions. Castle and Quill Travels ('we", "us" or "our") is a travel advisory service that assists clients with planning and booking vacations, cruises, honeymoons and other travel experiences.
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User Responsibilities
by using our services, you agree to:
~provide accurate and complete information when requesting services.
~use our website and services for personal, non-commercial purposes only
~refrain from engaging in any activity that damages the website or its content.
Payments and Refunds
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~all payments made for travel packages or consultation services are subject to the terms provided at the time of booking.
~a planning fee is required to initiate services and to have itineraries created and submitted to you.
~Castle and Quill Travels is not responsible for refunds issued by third party travel providers.
~please refer to our refund policy for detailed information
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Third-Party Services and Links
~our website may contain links to third-party travel vendors and services.
~we are not responsible for the content, privacy policies, or practices of these external websites,
~our website may contain affiliate links, we may earn commission on these links, at no additional cost to you.
Limitations of Liability
Castle and Quill Travels is not liable for:
~changes, cancellations, or errors made by third-party travel providers, including airlines, hotels, cruise lines ect.
~delays, losses, or damages incurred during travel, including but not limited to baggage loss, missed connections, or personal injury
~force majeure events such as natural disasters, pandemics, weather disruptions, political unrest, or other events beyond our control.
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Travel Insurance and Client Responsibility
We encourage all clients to review their travel documents and confirmations carefully. We also highly recommend purchasing travel insurance to protect your investment against unexpected disruptions or emergencies.
Intellectual Property
All content on this website, including but not limited to: text, graphics, photos, logos and material written in blog form, along with all other materials, is the property of Castle and Quill Travels and may not be used, reproduced, or distributed without our written consent. All material is subject to copyright laws.
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